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How to order
Ordering system there are two forms: “Login Members” and “Doesn’t Have to Be a member”
Customers must enter complete and correct information.
For the convenience of shipping and contacting you back.
Shipping and Delivery
Domestic order
Free shipping via Thailand Post-EMS
**Some products might have additional shipping cost
International order
The shipping fee will depend on the distance to your country, and it’s excluded all the possible import duties, customs, and taxes. **All of these must be paid by the customer.
Delivery Time
Your order will be shipped on Monday, Wednesday and Friday except Thailand Public Holiday and Thailand Post Holiday.
- • 1-2 business days delivery time for local shipping
- • 2-3 business days delivery time for out of town shipping
**In the shipping days If you inform your payment before 2.00 p.m., your order will be shipped in the day that you place an order.
Track and Trace
When the shop has received an order, it will check the customer’s order within 24 hours.
Your tracking number will be sent to you via email on the next day.
If you don’t receive the email, please contact us at Line ID: @sonnesterne